Phase 4 of 13 — Unit Economics · Days 36-42 (Do This Before Brand/Legal/Supply/Store)
3x+
Minimum Markup
Selling price vs product cost
40%+
Target Margin
Contribution margin goal
₹400-799
Sweet Spot AOV
Optimal price range for D2C
<₹300
Target CAC
First 3 months customer acquisition
Gateway fee includes 2% + 18% GST. RTO loss = shipping both ways + product cost + packaging + gateway fee, averaged across all orders.
>₹100
net profit per order — the minimum viable target
Below this, you can't cover fixed costs and still grow
| Tier | Price Range | Typical Margin | CAC Range | Verdict |
|---|---|---|---|---|
| Entry | ₹199-399 | 15-25% | ₹80-150 | Tough |
| Mid | ₹400-799 | 30-50% | ₹150-300 | Sweet Spot |
| Premium | ₹800-1,499 | 40-60% | ₹300-600 | Strong |
| Luxury | ₹1,500+ | 50-70% | ₹500-1,500 | High Risk |
Product Cost: ₹120
Selling Price (3x): ₹360
Shipping: -₹55
Packaging: -₹25
Gateway Fee (2.36%): -₹8.50
RTO Provision (10%): -₹26.35
RTO = shipping both ways (₹110) + product (₹120) + packaging (₹25) + gateway (₹8.50) = ₹263.50 per returned unit. Averaged at 10% RTO rate.
Contribution Margin: ₹125.15 (34.8%)
CAC Budget: ₹80-150
Net Profit: ₹0-45 per order
Product Cost: ₹120
Selling Price (2x): ₹240
Shipping: -₹55
Packaging: -₹25
Gateway Fee (2.36%): -₹5.66
RTO Provision (10%): -₹26.07
Same formula as above: ₹260.66 per returned unit, averaged at 10%.
Contribution Margin: ₹8.27 (3.4%)
CAC Budget: None — you cannot run paid ads
Net Profit: -₹90+ per order if you spend ₹100 on CAC
At 2x markup, your CM is only ₹8. Any ad spend at all destroys profitability. That's why 2x markup is a death trap for D2C.
| Component | Amount | % of Revenue | Notes |
|---|---|---|---|
| Selling Price | ₹599 | 100% | Your MRP |
| Product Cost | ₹120-150 | 20-25% | Supplier price + QC |
| Shipping | ₹55-65 | 9-11% | 500g Zone B via aggregator |
| Packaging | ₹20-30 | 3-5% | Mailer + thank you card |
| Payment Gateway | ₹14.14 | 2.36% | 2% + 18% GST (Razorpay/Cashfree) |
| RTO Buffer | ₹27-30 | 4.5-5.0% | Shipping both ways + product + packaging + gateway, averaged at 10% RTO rate |
| Contribution Margin | ₹320-355 | 53-59% | Healthy |
| Marketing (CAC) | ₹150-300 | 25-50% | Meta/Google ads |
| Net Profit/Order | ₹100-200 | 17-33% | Target |
3x
minimum markup — anything less and you're building a hobby, not a business
At 3x markup you have room for CAC, RTO, and still profit per order
| Channel | CAC Range | Quality | Recommendation |
|---|---|---|---|
| Meta (FB + IG) | ₹150-400 | Good targeting | Primary |
| Google Ads | ₹200-500 | High intent | Secondary |
| Influencer | ₹100-300 | Variable | Test |
| ₹50-150 | Warm leads only | Retention | |
| Organic/Social | ₹0-80 | Slow but free | Long Term |
Sources: Indian D2C Pricing Benchmarks 2024, Razorpay D2C Report, Meta CAC Benchmarks India
Ready to move forward? Continue to Phase 8.
Phase 8: Operations →