₹1 Lakh Store
⌘K
GETTING STARTED
FIND — Get an Idea
VALIDATE — Hit PMF (Phase 3)
UNIT ECONOMICS — First (Phase 4)
SCALE — Build to ₹1L/mo
    • Daily Ops Checklist
    • Order Processing SOP
    • Packing Station Setup
    • Dispatch Cut-Off Schedule
    • Reverse Logistics Flow
    • NDR Handling Playbook
    • Outsourcing Decision Matrix
    • Hiring First Team Member
    • Tools & Tech Stack
    • KPI Dashboard Setup
AI & AUTOMATION
ANALYTICS & DATA
FINANCE
TOOLS & CALCULATORS
RESOURCES
  1. SCALE — Build to ₹1L/mo
  3. Dispatch Cut-Off Schedule

08 — Operations

Dispatch Cut-Off Schedule

Missing dispatch cut-offs means delayed deliveries and angry customers. Set clear schedules and stick to them.
1 PM Same-Day Cut-Off100% Dispatch Rate6 PM Final Dispatch<2% Late Rate

1 PM

Same-Day Cut-Off

Orders before 1 PM ship today

100%

Dispatch Rate

No orders left unshipped

6 PM

Final Dispatch

Last courier pickup

<2%

Late Dispatch Rate

Target for missed SLA

Dispatch Schedule

Time BlockTaskPriority
9:00 - 10:00 AMProcess overnight + prepaid ordersP1
10:00 - 11:30 AMVerify COD orders, confirm via WhatsAppP1
11:30 AM - 12:30 PMPick, pack, label first batchP1
12:30 - 1:00 PMHand over first batch to courierP1
1:00 PMSame-day dispatch cut-offCut-Off
2:00 - 4:00 PMProcess afternoon orders, prepare next-day batchP2
4:00 - 5:30 PMPick, pack, label second batchP2
5:30 - 6:00 PMFinal hand-over to courierP1

Courier Pickup Schedule

CourierPickup TimeNDR QualityBest For
Delhivery1 PM + 6 PMGoodGeneral, pincodes wide
BlueDart4 PMGoodPremium, express metro
Xpressbees2 PM + 6 PMAverageNon-metro, COD heavy
DTDC3 PMAverageRemote pincodes
Ecom Express12 PM + 5 PMLowBudget, high RTO areas

Same-Day Dispatch SLA Rules

Same Day
Before 1 PM

Orders placed before 1 PM

Must be dispatched same day

COD verification by 11 AM

Packed and labeled by 12:30 PM

Handed to courier by 1 PM pickup

Next Day
After 1 PM

Orders placed after 1 PM

Processed next morning

COD verification by 10 AM

Packed and labeled by 11:30 AM

Handed to courier by 1 PM pickup

Pro Tip: Post your dispatch cut-off time on your product page. Customers who know orders ship by 1 PM are more likely to order before noon — increasing same-day dispatch rates.